Your Medical Records

Access to Medical Records & Patient Confidentiality

You are entitled to access most of the records the Practice holds on you (There are a few exceptions). The Practice makes a statutory charge for this service, as directed by the Data Protection Agency. You can request a Fees and Charges leaflet from reception for more information.

Please contact the Practice Manager for details and to arrange an appointment to view records.

If a Doctor writes a medical report for an outside Agency i.e Insurance Company, you are entitled to view the report before it is sent. Please note there is a time limit. Ask the Practice Manager for details.

When a Doctor writes a letter about you, you are entitled to a copy; discuss with the Doctor or Practice Manager.

Please note: the Doctor will not divulge any information the Practice holds on you, to any other Agency, Organisation or Family, without your signed consent. You may discuss arrangements with the Practice Manager. 

You can now view your basic medical summary online through Patient Access. Once registered you will have access to your list of recent medications, any adverse reactions and allergies you may have. Please click here for further information.

Access to Patient Information

Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. Your medical history is/will be recorded on the practice computer system and in paper records, these records are accessed by authorised users only.

We ask for information about you so that you can receive the best possible care and treatment.

We only pass information about you to health professionals who have a genuine need for it. Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality.

If you receive care from organisations outside the NHS we may need to share certain information to enable us to work together e.g. private healthcare or Social Services. Computerised information about you can only be accessed by authorised members of the Practice Team. We are fully registered under the Data Protection Act.

If information is requested about you from a third party such as a Solicitor or Insurance Company, we only respond if we have written consent to do so.

If you have any concerns about who might see your health records, or have queries regarding them, please contact the Surgery Manager. Alternatively a Patient Information Guide can be found in the Waiting Room Leaflet Rack.

Data Protection Act

We are registered under the Data Protection Act and have robust systems in place to protect your confidentiality. Personal health information is used to monitor the practices audit activities. Occasionally anonymised health information is sent to the CCG to monitor quality standards and for post-payment verification purposes. Anonymised patients' data may also be used for research that is in the best interests of patients and the NHS as a whole.

Freedom of Information Act

The Freedom for Information Act 2000 gives the public the right to know how public services are run and how much they cost. From January 2005 General Practices must respond to requests about information it holds. However requests will have to satisfy a number of conditions. For further information please contact our Practice Manager.

NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Further information can be found at the NHS Digital website.

Information Leaflets & Opt-Out Form

Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For further information please download this information leaflet.